Effective Date: 11/26/2024
Elevated Cloud and Data values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, services, and offerings.
1. Information We Collect
We collect information to deliver and improve our services effectively. The types of data we may collect include:
- Personal Information: Name, email address, phone number, billing details, and other identifiers you provide.
- Business Information: Company name, job title, and industry-specific information related to your organization.
- Technical Information: IP address, browser type, operating system, and usage data collected through cookies and similar technologies.
- Service Data: Information related to your use of our services, including UCaaS, Contact Center, Cybersecurity, SD-WAN, and other solutions.
2. How We Use Your Information
The data we collect is used to:
- Provide and manage our services effectively.
- Customize and enhance your experience.
- Respond to inquiries, process transactions, and deliver support.
- Conduct market analysis and improve our offerings.
- Ensure security and prevent fraudulent activities.
- Comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. However, we may share it with:
- Service Providers: Trusted partners that assist in delivering our services, such as telecommunications carriers, cloud service providers, and cybersecurity firms.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In connection with mergers, acquisitions, or asset sales involving Elevated Cloud and Data.
- Mobile Information: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties
4. Data Security
We implement industry-standard measures to protect your information against unauthorized access, alteration, or destruction. These include encryption, firewalls, and regular security audits. However, no system is entirely foolproof, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and improve our website and services. You can manage your cookie preferences through your browser settings.
6. Your Rights and Choices
Depending on your location, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict certain data processing activities.
- Withdraw consent where applicable.
To exercise these rights, please contact us at [Insert Contact Email].
7. Third-Party Links
Our website may include links to third-party websites. Elevated Cloud and Data is not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
8. Children’s Privacy
Our services are intended for business use and are not designed for individuals under 18. We do not knowingly collect personal information from children.
9. International Data Transfers
If you are accessing our services outside of the United States, your information may be transferred to, stored, and processed in the United States or other countries. By using our services, you consent to these transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Please review this page regularly for updates.
11. Contact Us
For questions or concerns about this Privacy Policy or our data practices, please contact us:
Elevated Cloud and Data
Phone: 480-690-7969
Email: info@mycloudelevated.com
By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting Elevated Cloud and Data with your information.